Our research was carried out with two sets of the target audience; doctors and general mass respectively. End users were extremely frustrated with the endless pile of medical records and maintaining that was burdensome; most of them even expressed that it was not just about them but the records had to be maintained for the entire family. The most distressed lot came out to be the patients with diseases that require constant doctor visits.
When we spoke to doctors and surgeons, they expressed that many medical errors that cost a life could be traced back to missing medical records; also, it is extremely hard to read through innumerable pages of scattered medical records in the given time that they have.
For proper classification of records, we consulted many doctors and finally, the six main parameters under which the records fall were defined; viz., general, discharge summary, ECG, prescriptions, lab investigations and radiology. Users could also arrange records according to the consulting doctor, medical issue, time, type of medical record, etc.
We have used a list layout in the app as it is easy to absorb the information quickly and understand the purpose of the app. To increase the product usability, a user was allowed to upload files in multiple formats be it pfd, an image or a file.