The portal aims to serve the needs of two sets of audiences, one being the owner/ manager of the property and second being the traveler, who is at the look out for the place to stay for a certain period. The portal aimed to eliminate the need of the middlemen and make it simple for the users; hence, we began with our research with end users to know their actual pain points and how to solve their problems.
We discovered that few factors played a crucial role. The owners wished for an easy to use dashboard with real-time notifications along with easy to chat facility. And on the other hand travelers wanted to see the property and read its reviews. Also, to drive the trust factor, proper authentication is done at the backend of VOR.